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Frequently Asked Questions

What is PLUS Traffic Portal?

PLUS Traffic Portal is a free website which is available to the public 365 days a year, 24 hours a day, 7 days a week. It is run by Projek Lebuhraya Usahasama Berhad (PLUS) who is responsible for the following highways:

  • North South Expressway (NSE)
  • North Klang Valley Expressway (NKVE)
  • Federal Highway Route 2 (FHR2)
  • Seremban Port Dickson Highway (SPDH)
  • Expressway Lingkaran Tengah (ELITE)
  • Malaysia-Singapore Second Link
  • Penang Bridge Sdn Bhd
  • Butterworth Kulim Expressway (BKE)

How does PLUS Traffic Portal work?

PLUS collects information from our Traffic Monitoring Center and Section Offices. Roadworks data is taken from our maintenance schedules and we also consider the impact on traffic of weather using information from external sources. This is then processed and published on PLUS Traffic Portal in different forms to help individuals and businesses plan their journeys. The information is continually updated and is therefore the best information we have available of the current situation on the roads.

Who uses Traffic Portal and why?

Many companies and individuals use this service to:

  • monitor regular commutes
  • find the current congestion hotspots and avoid unnecessary queues and delays
  • see how busy the roads are by viewing live CCTV
  • check out traffic conditions on their route using the interactive map
  • identify the roadworks and whether or not they are causing delays
  • plan business trips, deliveries and holidays by checking future roadworks,events and forecast traffic conditions that are expected to cause delays
  • Typical users include daily commuters, haulage companies, emergency services and tourists.If more people plan their journeys in this way, it can help reduce congestion for everyone.

What is the purpose of Traffic Portal?

The purpose of Traffic Portal is to help you to make informed decisions about your journey, by providing up-to-date information about what is currently happening on the roads and forecast traffic conditions. With Traffic Portal, you can see if there are any major delays on your route and if so make a decision whichwill hopefully stop you from sitting in unexpected queues. This may mean you choose to travel at a different time or take a different route.

Which roads are covered?

The Traffic Portal covers highways that are managed by PLUS:

  • North South Expressway (NSE)
  • North Klang Valley Expressway (NKVE)
  • Federal Highway Route 2 (FHR2)
  • Seremban Port Dickson Highway (SPDH)
  • Expressway Lingkaran Tengah (ELITE)
  • Malaysia-Singapore Second Link
  • Penang Bridge Sdn Bhd
  • Butterworth Kulim Expressway (BKE)

How can I get traffic information for the rest of Malaysia?

Information for the rest of Malaysian highways can be found through Malaysia Highway Authority website and other public websites.

Can I plan my journey in Traffic Portal?

You can plan your journey using the My Journey and Maps function in the PLUS Traffic portal.

What other services offer live traffic information?

You can also find traffic information through:

  • PLUSTrafik twitter services, our mobile app and mobile website.
  • Local and national radio stations, who use information from PLUS and elsewhere for the traffic news bulletins
  • Other services listed on the PLUS links section of this website

Can I get the Traffic Portal information on my mobile device?

PLUS Traffic information is also made available on your Android and Apple iOS devices. You can download the applications from Google PlayStore and Apple AppStore.

What type of information is available on Traffic Portal?

The following information is available on our highways:

  • Road closure
  • RSA Closure
  • Major disruption
  • Incidents & Congestion
  • Roadworks
  • Adverse weather
  • Speed limit
  • Future events
  • Future roadworks
  • Future road closure
  • Traffic camera images
  • Rest Service Areas & Lay-By
  • Toll Plazas
  • Customer Service Centers
  • Petrol Stations along PLUS highways
  • ATM machines along PLUS highways

What is a traffic camera and how does it work?

A traffic camera is a video camera positioned at strategic locations across the highway and Rest Service Area network to provide an immediate view of the traffic and any incidents.These cameras are managed by PLUS in our Traffic Monitoring Center (TMC) control rooms. Images are centrally stored on the network and accessed by operators. Traffic portal provides links to the latest camera images in database.

Can I use the traffic camera images?

The traffic camera images remain the property of PLUS. They are available to the public to allow accurate journey planning. Any abuse through excessive loading will affect the service performance and PLUS reserves the right to take action against such abuse.

How can I leave some feedback?

If you have a general enquiry or question about the Traffic Portal website by e-mailing us at customerfeedback@plus.uemnet.com